AI and the Future of Work

This week’s guest is Jonathan Green.

AI expert Jonathan Green joins host Mary Ann Faremouth for an in-depth discussion on how artificial intelligence and tools like ChatGPT are transforming careers. Jonathan has a master's degree in AI from King's College London and now works as an AI consultant, helping businesses implement AI systems and processes. He shares insights from his book, ChatGPT Profits, on how professionals at any career stage can leverage AI to work more efficiently, free up time, and future-proof their careers in an AI-driven job market. 

Jonathan first took notice of AI about two years ago when the quality improved dramatically, especially with the release of ChatGPT version 3.5. He was struck by how readable the content was compared to previous AI-generated text. When he tested the newest AI tools, he found he could customize prompts to get better results than default settings. Jonathan began experimenting with tweaking parameters and sharing techniques with his community, ultimately developing his own formulas and processes to get the most strategic value from AI. He noticed gaps in how others were using the tools and believed drawing on his approach to writing books, courses, and blogs would allow him to use AI in a more optimized way.

Jonathan emphasizes that AI works best in cooperation with humans, not as a replacement. Instead, Jonathan recommends a collaborative working relationship where AI generates drafts and surfaces ideas while humans provide the judgment, nuance, ethics, and creativity. He believes this approach enhances human skills and capabilities. Thoughtfully integrating AI to amplify uniquely human traits like strategy, innovation, leadership, and purpose can usher in a new era of productivity and meaning. 

When evaluating where professionals can apply AI in their daily work, Jonathan suggests starting by identifying repetitive tasks that are time-intensive but do not require critical thinking, such as answering routine emails, compiling metrics or status reports from multiple sources, and converting information from one format to another. These mundane administrative tasks are prime for automation so knowledge workers can focus energy on higher value work. Jonathan shares examples from his own business like using AI to generate show notes from transcript recordings. He emphasizes maintaining quality by reviewing AI-generated drafts before sending to finalize. The goal is not to eliminate the human but rather change their role from production to oversight, saving time while preserving accuracy.

Mary Ann asks Jonathan how job seekers can leverage AI, specifically ChatGPT, to prepare for upcoming interviews. Jonathan suggests doing mock interviews with ChatGPT customized to the hiring manager and company. He explains that ChatGPT has detailed data on many major companies' interview practices and also on common interview styles. Users can request mock interviews with ChatGPT while role-playing as the actual interviewer they will be meeting with. He emphasizes customizing questions to the position as this elicits tailored responses from ChatGPT. Rehearsing interview questions ahead of time helps reduce some nerves since expected questions won't feel as intimidating.

Listen to the podcast:

 
AI works best in cooperation with humans, not as a replacement.
— Jonathan Green
 
 
 

Career Can Do is a new podcast from award-winning author, professional career coach, and training consultant Mary Ann Faremouth. Mary Ann talks to experts, employers, and job seekers about what the new work world looks like and how you can thrive in these ever-changing circumstances. Tune in every other week for straight talk about remote work, office politics, first impressions, the changing jobscape, and more.

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